Patient Accounts Manager: Revenue Cycle Leader

Roswell Park Comprehensive Cancer Center; Washington (District of Columbia); On-site; USD 82,000 - 100,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Washington, DC seeks a Manager for Patient Accounts to lead a team handling patient financial transactions, reconciliation, and collections with a focus on accuracy and patient experience. The role combines leadership with financial oversight, customer service, and continuous improvement to ensure regulatory compliance and efficient operations.

Strong communication and collaboration across departments are essential.

Qualifications

• Bachelor’s degree or equivalent healthcare billing experience required.
• Experience in healthcare billing, accounts receivable, and supervisory roles preferred.
• Strong leadership, communication, and problem-solving abilities.

Responsibilities

• Lead daily operations of the patient accounts department.
• Oversee posting, reconciliation, collections, and customer service.
• Monitor performance metrics and ensure operational efficiency.
• Develop and maintain departmental policies and budgets.
• Provide coaching and staff development.

Skills

Healthcare billing

Team leadership

Financial analysis

Customer service

Regulatory knowledge

Education

Bachelor's degree in Business

Associate’s degree in Business

High School diploma

Job description

Roswell Park Comprehensive Cancer Center in Washington, DC seeks a Manager for Patient Accounts to lead a team handling patient financial transactions, reconciliation, and collections with a focus on accuracy and patient experience. The role combines leadership with financial oversight, customer service, and continuous improvement to ensure regulatory compliance and efficient operations.

Strong communication and collaboration across departments are essential.