Medical Assistant (Remote )

PharmD Live; Birmingham (AL); Remote; USD 32,000 - 42,000; Full time

Job summary

PharmD Live is seeking a detail-oriented Medical Assistant to support a telehealth care management program in a remote, high-volume environment. The role emphasizes patient outreach, appointment scheduling, care coordination, and accurate clinical documentation.

The position requires a Medical Assistant certification or equivalent healthcare experience, with a strong emphasis on communication and EHR accuracy in a remote setting.

Qualifications

• Certification as Medical Assistant or equivalent healthcare experience.
• Experience in patient outreach, scheduling, or care coordination.
• Strong communication, organization, and documentation skills.
• Comfortable with high-volume calling and performance metrics.
• Familiarity with EHR systems preferred.
• Medicare patient experience preferred.

Responsibilities

• Conduct outbound and inbound patient calls and schedule appointments.
• Support wellness visits and care management outreach.
• Perform medication reconciliation and update patient information.
• Document patient interactions accurately in the EHR.
• Prepare charts and support care coordination and follow-up.
• Maintain HIPAA compliance and elevate clinical concerns as needed.
• Meet outreach, scheduling, and documentation targets.

Skills

Medical Assistant

Patient outreach

Scheduling

Care coordination

Documentation

HIPAA compliance

Education

MA certification

Tools

EHR experience

Job description

Medical Assistant (Remote)

Schedule: Monday-Friday | 8:00 AM-10:00 PM ET
Location: Remote

Position Overview

PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.

Key Responsibilities

• Conduct outbound and inbound patient calls and schedule appointments
• Support Annual Wellness Visits and care management outreach
• Perform medication reconciliation and update patient information
• Document patient interactions accurately in the EHR
• Prepare charts and support care coordination and follow-up
• Maintain HIPAA compliance and elevate clinical concerns appropriately
• Meet established outreach, scheduling, and documentation targets

Qualifications

• Medical Assistant certification or equivalent healthcare experience required
• Prior healthcare, patient outreach, scheduling, or care coordination experience
• Strong communication, organization, and documentation skills
• Comfortable with high-volume calling and performance metrics
• EHR experience preferred
• Medicare patient experience preferred
• Reliable and self-motivated in a remote environment

This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.