Remote Medical Assistant: Virtual Care Coordinator

Marshallhomegroup; Texas; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive compensation

Paid time off

Retirement savings options

Ongoing training and professional development opportunities

Job summary

Marshallhomegroup is seeking an experienced Virtual Medical Assistant to provide remote clinical and administrative support. The position allows you to assist healthcare providers with patient coordination and medical record management while maintaining professionalism and accuracy.

Key qualifications include a high school diploma, CMA/RMA certification is preferred, and experience in a healthcare setting. This is a fully remote opportunity offering competitive compensation and paid time off.

Qualifications

• High school diploma or equivalent required.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Strong knowledge of medical terminology.
• Proficiency with EMR/EHR systems and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Comfortable working independently in a remote setting.

Responsibilities

• Provide virtual administrative and clinical support to physicians.
• Schedule patient appointments and coordinate follow-ups.
• Document patient interactions accurately within the EMR system.
• Maintain compliance with HIPAA regulations.
• Collaborate with healthcare professionals to ensure continuity of care.

Skills

Strong knowledge of medical terminology

Excellent verbal communication skills

Excellent written communication skills

Strong organizational abilities

Ability to multitask

Education

High school diploma or equivalent

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Tools

EMR/EHR systems

Microsoft Office applications

Job description

Are you an experienced Medical Assistant looking for a flexible, remote opportunity? Do you take pride in supporting patients and healthcare providers while ensuring efficient, compassionate care? If you are detail-oriented, organized, and passionate about healthcare, we invite you to join our team.

Position Overview

The Virtual Medical Assistant provides remote clinical and administrative support to healthcare providers and care teams. In this role, you will assist with patient coordination, documentation, communication, and medical record management while maintaining the highest standards of professionalism, confidentiality, and accuracy.

This is a fully remote position requiring strong communication skills, technical proficiency, and the ability to work independently in a fast-paced healthcare environment.

Key Responsibilities

Provide virtual administrative and clinical support to physicians and healthcare teams

Schedule patient appointments and coordinate follow-ups

Verify insurance information and assist with eligibility checks

Document patient interactions accurately within the electronic medical record (EMR) system

Obtain and review medical records, lab results, and other clinical documentation

Assist with patient intake, including updating medical histories and medication lists

Respond to patient inquiries via phone, secure messaging, or patient portals

Support prescription refill requests and prior authorizations as directed

Maintain compliance with HIPAA and all healthcare privacy regulations

Collaborate with internal and external healthcare professionals to ensure continuity of care

Qualifications

High school diploma or equivalent required

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred

Strong knowledge of medical terminology

Proficiency with EMR/EHR systems and Microsoft Office applications

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Ability to maintain confidentiality and professionalism at all times

Comfortable working independently in a remote setting

Experience

1+ year of experience in a clinical or healthcare setting

Prior experience with remote or virtual healthcare support preferred

Experience with insurance verification, referrals, and prior authorizations is a plus

What We Offer

Fully remote work environment

Competitive compensation

Paid time off

Retirement savings options

Ongoing training and professional development opportunities

If you are looking to make a meaningful impact in healthcare while working remotely, we encourage you to apply and become part of a team dedicated to improving patient care and outcomes.