Medical Assistant/Receptionist

priviahealth; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Healthcare Neurology in Fort Worth is seeking a Medical Assistant/Receptionist to operate as a front and back office float, keeping the practice running smoothly while delivering a warm, patient-centered experience.

The role requires 1–2 years in medical office management, MA certification, and the ability to lead and train staff, with proficiency in EHRs, MS Office/Google Workspace, and NextGen familiarity.

Qualifications

• 1–2 years of progressive medical office management experience.
• Proficient in EHR software and MS Office/Google Workspace.
• Medical Assistant Certification with leadership experience in healthcare.
• Bilingual English/Spanish preferred.

Responsibilities

• Front Office: check-in/out, scheduling, phone triage, and patient inquiries.
• Back Office: assist with MA workflows, referrals, prior authorizations, and inventory.
• Compliance & Records: HIPAA/OSHA adherence, EHR accuracy, and confidentiality.

Skills

Medical office management

EHR software

MS Office/Google Workspace

Leadership

Communication

Bilingual English/Spanish

NextGen

Education

Medical Assistant Certification

Tools

NextGen

Job description

About Us

Texas Healthcare Neurology is a fast-paced, growing medical practice dedicated to providing exceptional patient care. We are looking for an energetic, experienced, and highly organized Medical Assistant/Receptionist to help complete our team and bridge the gap between our administrative front office and clinical back office.

Job Description

As a front and back office float, you will hold a pivotal role, keeping our practice running efficiently behind the scenes while creating a welcoming, seamless experience for our patients. You are a natural leader who can motivate staff, manage compliance, and drive operational improvements.

Key Responsibilities

• Front Office: check-in/out, appointment scheduling, phone triage, and patient inquiries.
• Back Office Support: Assist with medical assistant workflows, referrals, prior authorizations, and inventory of supplies.
• Compliance & Records: Ensure strict adherence to HIPAA and OSHA regulations, managing EHR accuracy and confidentiality.

Qualifications

• Experience: 1-2 years of progressive experience in medical office management, with hands‑on experience in both front desk and clinical back‑office roles.
• Technical Proficiency: Strong proficiency in EHR software, MS Office/Google Workspace, and familiarity with digital healthcare tools.
• Leadership: Proven ability to manage, train, and motivate a team.
• Communication: Excellent verbal and written skills, with a patient‑centric, empathetic approach.
• Education: Medical Assistant Certification with 1 year of team leadership in health care.
• Bilingual in English/Spanish preferred, but not required.
• Experience with NextGen preferred.