Patient Services Coordinator (Medical)

Texas Neurology; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical health care

Dental care

Vision plan

401(k) with matching

Life insurance

Wellness programs

Job summary

A healthcare provider in Dallas is seeking a Patient Services Coordinator with at least 2 years of experience in a medical office. The role includes checking in patients, verifying demographics, collecting payments, and scheduling visits. Candidates should possess strong patient service and computer skills, and experience with EHR systems is required. The position offers competitive benefits, including healthcare, 401(k), and wellness programs.

Qualifications

• 2 years of experience in a medical office setting.
• Ability to handle heavy patient volume.
• Experience with EHR systems is required.

Responsibilities

• Greet and direct patients to the proper provider.
• Check patients in/out for their appointments.
• Verify patients' insurance benefits.

Skills

Bilingual

Strong patient service skills

Computer skills

Ability to multitask

Tools

eClinicalWorks

Job description

Texas Neurology is seeking a Patient Services Coordinator with a minimum of two years recent experience in a fast‑paced, high‑patient volume outpatient medical practice. Must be able to support providers to provide outstanding services to our patients. Work collaboratively with centers, departments and staff to ensure patients receive quality patient service and care at all times. Recent experience with EHR software programs required. This position will be primarily responsible for checking in/out patients, verifying patient demographics, collecting copays, coinsurance, and past balances and scheduling patients for office visits, diagnostic exams, and procedures.

Hours

Monday - Thursday 8:00 a.m. – 5:30 p.m.
Friday 8:00 a.m. – 12:00 p.m.

Duties and Responsibilities

• Warmly greets and directs patients to proper providers’ office
• Checks patients in/out for their appointments
• Ensures accuracy of patient data entered into system
• Ensures all proper forms have been completed and signed by patients prior to scanning into system
• Obtains copays, coinsurance, and any previous balance. Provides balance updates and receipts to patients
• Schedules patients for office visits, diagnostic exams, and procedures
• Provides accurate and complete information to billing office
• Verifies patients insurance benefits
• Runs daily and weekly reports
• Other duties as assigned

Requirements

• 2 years’ experience in medical office setting
• Ability to handle heavy patient volume
• Bilingual strongly preferred
• Strong patient service and computer skills
• Previous experience on an EHR system; eClinicalWorks is a plus
• Ability to multitask
• Insurance verification experience a plus
• Medical assistant certification a plus

Language Ability

Ability to read and interpret documents. This position requires the ability to take patients’ requests verbally and written. They must be able to speak effectively with patients or employees of the organization. Utilizes appropriate phone etiquette.

Computer Skills

To perform this job successfully, an individual should have knowledge of internet & e‑mail, word processing software and spreadsheet software. Basic working knowledge of computer operations. Previous use of EHR systems is a must; use of eClinicalWorks is a plus.

We extend an extremely competitive offering of benefits to employees, including medical health care, dental care, and vision plan, 401‑k with a matching component, life insurance, and wellness programs. Come join our growing organization and enjoy knowing that you work for an organization dedicated to making the lives of others better. Texas Neurology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.