Front Office Receptionist/Medical Assistant

Lake Havasu Community Health Center LLC; Lake Havasu City (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Lake Havasu Community Health Center LLC in Lake Havasu City, AZ seeks a flexible Medical Assistant/Front Desk team member to support both clinical and administrative needs within the facility. You will room patients, take vital signs, check in/out, schedule appointments, answer calls, and maintain patient information, while collaborating with clinical and front-office staff.

The successful candidate will have strong communication, multitasking, and organizational skills, with a professional and

Qualifications

• High school diploma or equivalent.
• Medical Assistant education/certification preferred.
• Previous medical office or clinical experience preferred.
• Ability to work in both Medical Assistant and Front Desk roles as needed.
• Strong customer service and communication skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing needs.
• Professional, dependable, organized, and detail-oriented.
• Ability to work effectively with patients, providers, management, and other team members.

Responsibilities

• Assist with Medical Assistant and Front Desk duties as needed.
• Greet patients, check in, and help with paperwork.
• Schedule, reschedule, and cancel appointments.
• Answer phones and route messages accurately.
• Enter and update patient demographics and insurance information.
• Room patients, record vitals, and prepare for visits.
• Support providers with patient care and procedures.
• Stock exam rooms and maintain clinical supplies.
• Assist with documentation and orders as assigned.
• Maintain patient privacy and confidentiality.
• Perform general clerical duties and support daily operations.
• Work collaboratively with clinical and front-office staff to support efficient daily operations.

Skills

Customer service

Communication

Multitasking

Prioritization

Adaptability

Detail-oriented

Education

High school diploma

Medical Assistant certification (preferred)

Job description

Description

We are looking for a flexible Medical Assistant/Front Desk team member who can support both clinical and administrative needs within the facility. This position will assist with patient care, rooming patients, scheduling, answering phones, greeting and checking in patients, maintaining patient information, and other clinical or administrative duties as needed.

Key Responsibilities

• Assist with both Medical Assistant and Front Desk duties based on daily staffing and patient needs.
• Greet, check in, and assist patients with necessary paperwork.
• Schedule, reschedule, and cancel patient appointments.
• Answer and route incoming calls and take accurate messages.
• Enter and maintain patient demographic and insurance information.
• Room patients, obtain and document vital signs, and prepare patients for provider visits.
• Assist providers with patient care and procedures within the scope of the position.
• Prepare and stock exam rooms and maintain necessary clinical supplies.
• Assist with clinical documentation, orders, and other patient-care needs as assigned.
• Maintain patient privacy and confidentiality.
• Perform general office, clerical, and administrative duties as needed.
• Work collaboratively with clinical and front-office staff to support efficient daily operations.

Requirements

Job Requirements

• High School Diploma or equivalent.
• Medical Assistant education/certification preferred.
• Previous medical office or clinical experience preferred.
• Ability and willingness to work in both Medical Assistant and Front Desk roles as needed.
• Strong customer service and communication skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing needs.
• Professional, dependable, organized, and detail-oriented.
• Ability to work effectively with patients, providers, management, and other team members.

Physical Requirements

All applicants must be physically able to satisfactorily perform the essential duties of the position, including moving throughout the facility and assisting with patient-care and administrative responsibilities.