Medical Assistant: Patient Care & Admin | Remote Options

Vail Health Hospital; Arizona; Remote; USD 32,000 - 43,000; Part time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health is seeking a clinical support professional to assist providers and care teams with patient care, record-keeping, and administrative duties in a Colorado setting.

You will handle patient calls, portal messages, and refills, ensuring accurate documentation in the EHR and timely communication with clinicians. This PRN role offers wellbeing reimbursements and 403(b) contribution eligibility, with pay in the $23.20 to $31 per hour range.

Qualifications

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required
• 2 years of experience with applicable patient care and administrative duties preferred

Responsibilities

• Fields patient phone calls and voicemails promptly and in a professional manner.
• Addresses patient portal and electronic health record (EHR) messages through the drop box within an acceptable timeframe established by providers and leadership.
• Communicates with necessary provider or team member regarding patient questions and concerns.
• Receives patient refill requests and processes appropriately based on appropriate workflow based on qualifying factors for refill.
• If refill cannot be processed by the clinical assistant, the clinical assistant sends the request to the provider with necessary information to process the request.
• Manage provider’s patient portal messages, sort to appropriate inboxes within the EHR or address messages as needed.
• Closes loop with patient on requests, questions, results, or concerns.
• Ensures accuracy and proper documentation in the patient’s electronic health record.
• Communicate with clinical care team as needed.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Medical terminology

HIPAA compliance

OSHA rules

Administrative duties

Education

CMA / RMA / NCMA / CCMA / MAC certifications

Colorado EMT license

RN / LPN / CNA license (compact state)

Medical Assistant certification

Tools

EHR systems

Job description

Vail Health is seeking a clinical support professional to assist providers and care teams with patient care, record-keeping, and administrative duties in a Colorado setting.

You will handle patient calls, portal messages, and refills, ensuring accurate documentation in the EHR and timely communication with clinicians. This PRN role offers wellbeing reimbursements and 403(b) contribution eligibility, with pay in the $23.20 to $31 per hour range.