Medical Assistant/Medical Front Desk Receptionist

Summit Spine & Joint Centers; Supply (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in North Carolina is seeking a compassionate Medical Assistant/Front Desk Receptionist. The role involves cross-training in administrative and clinical tasks while ensuring exceptional patient care. Ideal candidates will have a Medical Assistant Certification and strong communication skills. Join a dynamic team dedicated to improving patient experiences in pain management.

Qualifications

• Graduation from an accredited Medical Assistant or CNA program.
• At least one year of relevant experience or training.

Responsibilities

• Perform administrative duties such as scheduling procedures.
• Perform clinical duties including taking vital signs and preparing patients.

Skills

Communication

Organizational Skills

Multi-tasking

Education

High School Diploma

Associate's Degree

Tools

EHR

EMR

Job description

Medical Assistant/Medical Front Desk Receptionist

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Job Description

This position will be cross-trained as a tech and a Front Desk Receptionist.

Integrated Pain Solutions is an interventional pain management clinic focusing on chronic pain, offering interventional procedures and medication management. The ideal candidate will work independently, follow clinical protocols, and provide exceptional patient care. We are seeking an energetic, caring, and compassionate individual with a Medical Assistant Certification.

Responsibilities:

• Perform administrative duties such as scheduling procedures and maintaining medical records.
• Perform clinical duties including taking/recording vital signs, medication review, and preparing patients for examinations or procedures.

Additional Information:

• Welcomes and greets patients and visitors, in person or over the phone.
• Answers phones politely and maintains proper etiquette.
• Keeps the reception area clean and organized.
• Registers new patients and updates existing patient information, including personal and financial details.
• Facilitates patient flow by notifying providers of arrivals and communicating delays.
• Responds courteously to inquiries from patients and visitors.
• Maintains office supplies and monitors equipment needs.
• Protects patient confidentiality and secures protected health information.

Minimum Requirements:

• High School Diploma or GED.
• Graduation from an accredited Medical Assistant or CNA program.
• Experience in pain management or primary care is desirable.
• Good communication and documentation skills.
• EHR knowledge preferred.
• CPR certification required.
• Effective communication skills and ability to establish working relationships.
• Some travel may be required.

Education & Experience:

• High School diploma minimum; Associate's degree preferred.
• At least one year of relevant experience or training.
• EMR experience preferred.

Qualifications & Requirements:

• Strong organizational and multi-tasking skills.
• Excellent verbal and written communication skills; keyboarding skills required.
• Ability to work independently and as part of a team.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Medical Practices