Medical Assistant Lead - Team Mentor & Clinical Ops

ENT Specialty Partners; Hagerstown (MD); On-site; USD 48,000 - 64,000; Full time

Job summary

ENT Specialty Partners in Hagerstown, MD, seeks Medical Assistant Lead to support clinical operations and train MA staff, ensuring quality patient care, regulatory compliance, and efficient workflows.

You will coordinate daily MA activities, assist with onboarding, and serve as primary contact for the MA team, with on-site daytime schedule and occasional outreach for recruitment tasks as needed.

Qualifications

• 3-5 years of Medical Assistant or clinical experience preferred.
• Medical Assistant Certification preferred.
• Proven staff mentorship/training ability.
• Strong organizational, administrative, and communication skills.
• Proficient in EMR systems and general office technology.

Responsibilities

• Room patients and collect vital signs, medical histories, and chief complaints.
• Assist providers during examinations, procedures, and in-office treatments.
• Administer injections and perform point-of-care testing as ordered.
• Scribe during patient visits and prepare documentation for provider review in the EMR.
• Verify and prepare patient charts, ensuring labs, imaging, pathology, and referral reports are complete.
• Sterilize instruments, operate the autoclave, and maintain clean, well-stocked exam rooms and clinical supplies.
• Triage patient clinical calls and respond to EMR tasks, pharmacy coordination, and patient communications.
• Manage medication samples and inventory in compliance with clinical protocols.

Skills

Team mentorship

EMR proficiency

Organizational skills

Clinical patient care

Education

Medical Assistant Certification

Tools

EMR systems

Office technology

Job description

ENT Specialty Partners in Hagerstown, MD, seeks Medical Assistant Lead to support clinical operations and train MA staff, ensuring quality patient care, regulatory compliance, and efficient workflows.

You will coordinate daily MA activities, assist with onboarding, and serve as primary contact for the MA team, with on-site daytime schedule and occasional outreach for recruitment tasks as needed.