Medical Assistant & Lab Services Specialist

One Medical; Hanover (NH); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Paid sabbatical every 5 years

Free One Medical memberships for you/f

Employee Assistance Program

Competitive Medical, Dental and Vision

Pre-Tax commuter benefits

PTO cash outs

401K match

Maternity/Paternity leave

Life Insurance

Disability insurance

Malpractice insurance covered

UpToDate access

CME stipend

Rounds learning

Discounted annual conference

Job summary

One Medical is seeking a Medical Assistant (Lab Services Specialist/Member Support Specialist) to support our Senior Health program in Hanover, NH. You will perform venipuncture and clinical tasks, act as a patient advocate, and ensure a welcoming in-office experience for our members.

You will join a collaborative team focused on high-quality, compassionate care, handle front desk duties, and coordinate with providers and the virtual medical team.

Qualifications

• Must hold Medical Assistant certification (active or recently active).
• Certified Phlebotomy Technician (CPT) credential active or recently active.
• Graduation from MA program accredited by recognized bodies.
• U.S. Armed Forces MA training accepted.
• At least 6 months relevant MA/Phlebotomist experience outside training.

Responsibilities

• Provide venipuncture and clinical support for a senior health population (65+).
• Deliver exceptional patient experiences with a patient-centric approach.
• Manage patient intake, scheduling, follow-up, and insurance know-how.
• Perform front-d desk duties: check in/out, verify insurance, paperwork.
• Support with lab tasks, chart review, and coordination with providers and virtual team.
• Maintain office spaces, restock supplies, and ensure brand look and feel.
• Become proficient with Slack, G-suite, Zoom, Circulation, RingCentral, and EMR.

Skills

Venipuncture

C-I-CARE framework

Customer service

Communication skills

Education

Medical Assistant certification

Phlebotomy Technician (CPT) credential

MA program accreditation

Armed Forces MA training

High School Diploma or equivalent

Tools

Slack

G-suite

Zoom

EMR system

Job description

One Medical is seeking a Medical Assistant (Lab Services Specialist/Member Support Specialist) to support our Senior Health program in Hanover, NH. You will perform venipuncture and clinical tasks, act as a patient advocate, and ensure a welcoming in-office experience for our members.

You will join a collaborative team focused on high-quality, compassionate care, handle front desk duties, and coordinate with providers and the virtual medical team.