Medical Assistant II: Patient Care Pro & Mentor

AltaMed Health Services; Huntington Beach (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with

employer matching contributions

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tailcoverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services is seeking a Medical Assistant II to serve as an ambassador at the assigned clinic, PSC, or Patient Registry team. The MA will welcome patients, provide direct care through routine procedures, and document all specialties in the EHR while supporting administrative tasks.

The role includes mentoring team members, assisting in back-office processes, and possibly handling outbound calls from the Patient Service Center.

Qualifications

• A Medical Assistant certificate, along with a high school diploma or equivalent required.
• A minimum of 1 year of experience as a back office Medical Assistant preferred in the outpatient setting, medical practice, or clinic setting.
• Phlebotomy certified preferred
• Nationally recognized Medical Assistant certification, preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Responsibilities

• The MA functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team, creating a positive patient experience.
• Assists in direct patient care by performing routine procedures and technical/clerical support in the clinical setting.
• Documents all specialties in the EHR and assists with administrative responsibilities, including feedback on Back-Office processes to the Nursing Supervisor/Manager.
• Mentors and trains other Medical Assistants to help achieve department goals and objectives.
• If at the Patient Service Center, performs other duties over the telephone.

Skills

Bilingual English/Spanish/Mandarin/Can

BLS Certification

Phlebotomy Certification

Medical Assistant Certification

Back Office Experience

Education

High school diploma or equivalent

Medical Assistant certificate

Job description

AltaMed Health Services is seeking a Medical Assistant II to serve as an ambassador at the assigned clinic, PSC, or Patient Registry team. The MA will welcome patients, provide direct care through routine procedures, and document all specialties in the EHR while supporting administrative tasks.

The role includes mentoring team members, assisting in back-office processes, and possibly handling outbound calls from the Patient Service Center.