Senior Medical Assistant & EHR Mentor (MA III)

AltaMed Health Services; Commerce (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plan

Flexible Spending Accounts

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Employee Discounts

Employee Referral Bonus

Pet Care Insurance

Job summary

AltaMed Health Services is seeking a Medical Assistant (MA) III to welcome patients and deliver compassionate, efficient care in a busy clinical setting.

The MA III will provide routine patient care, handle clerical support, and act as an EHR super-user, mentoring junior staff and advising clinic management on back-office processes. A strong bilingual ability is highly valued to serve diverse patient populations.

Qualifications

• Medical Assistant certificate, along with a high school diploma or equivalent, is required.
• A minimum of 3 years of experience as a back office Medical Assistant is required.
• Phlebotomy certification preferred.
• Nationally recognized Medical Assistant certification, preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following AHA or Red Cross guidelines.

Responsibilities

• Welcome and attend to patients, providing direct patient care and back-office support.
• Serve as an EHR super-user and assist with clinic processes.
• Mentor and train the MA team and support Clinic Management.

Skills

Patient communication

Bilingual English/Spanish

EHR super-user

Education

Medical Assistant certificate

High school diploma or equivalent

Phlebotomy certification preferred

Nationally recognized MA certification preferred

Tools

EHR systems

Job description

AltaMed Health Services is seeking a Medical Assistant (MA) III to welcome patients and deliver compassionate, efficient care in a busy clinical setting.

The MA III will provide routine patient care, handle clerical support, and act as an EHR super-user, mentoring junior staff and advising clinic management on back-office processes. A strong bilingual ability is highly valued to serve diverse patient populations.