Medical Assistant II: Patient Care, Mentoring & EHR

AltaMed Health Services; Santa Ana (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail</name>,

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services is seeking a Medical Assistant II to act as a welcoming clinic ambassador, perform routine patient care, and support clerical and EHR tasks. This role emphasizes compassionate patient interactions and accurate documentation across specialties.

The MA II will mentor team members, assist in achieving department goals, and may support telephone duties at the Patient Service Center as needed.

Qualifications

• A Medical Assistant certificate and a high school diploma or equivalent are required.
• 1 year minimum back office MA experience preferred in outpatient/clinic settings.
• Phlebotomy certification preferred.
• National MA certification preferred.
• BLS certification or higher required.

Responsibilities

• Assist in direct patient care as an MA II in clinic, PSC, or Patient Registry team.
• Document all care specialties in the EHR and support back-office needs.
• Provide mentorship and training to MA staff and support department goals.
• Help maintain patient satisfaction by being welcoming and respectful.

Skills

Bilingual English/Spanish/Mandarin/CAP

Education

Medical Assistant certificate

High school diploma or equivalent

Phlebotomy certification

Nationally recognized Medical Assistant certification

BLS certification

Job description

AltaMed Health Services is seeking a Medical Assistant II to act as a welcoming clinic ambassador, perform routine patient care, and support clerical and EHR tasks. This role emphasizes compassionate patient interactions and accurate documentation across specialties.

The MA II will mentor team members, assist in achieving department goals, and may support telephone duties at the Patient Service Center as needed.