Medical Assistant & Front Desk Specialist

SaVida Health; Dover (DE); On-site; USD 25,000 - 30,000; Full time

Job summary

SaVida Health in Dover, DE is seeking a full-time Medical Assistant/Receptionist to greet patients, verify insurance, collect payments, and manage EMR records. This role supports clinical workflows and ensures accurate data entry.

You will coordinate appointments, obtain authorizations, and assist with patient flow while maintaining HIPAA compliance and compassionate front-desk service for our outpatient addiction treatment program.

Qualifications

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance and collecting co-pays.
• Updating demographics and insurance information in the EMR (Athena EMR preferred).
• Obtaining prior authorizations and releases as needed.
• Scheduling appointments and balancing provider schedules.

Responsibilities

• Welcoming and greeting patients in person and by phone.
• Verify insurance, collect payments, update EMR.
• Obtain prior authorizations and releases and HIPAA compliance.
• Schedule and manage appointments and patient flow.
• Call patients for random urine drug screening with documentation.

Skills

Customer service

Multitasking

Prioritization

Education

Medical Assistant program graduate

High school diploma or equivalent

Tools

Athena EMR

Microsoft Word

Microsoft Excel

Job description

SaVida Health in Dover, DE is seeking a full-time Medical Assistant/Receptionist to greet patients, verify insurance, collect payments, and manage EMR records. This role supports clinical workflows and ensures accurate data entry.

You will coordinate appointments, obtain authorizations, and assist with patient flow while maintaining HIPAA compliance and compassionate front-desk service for our outpatient addiction treatment program.