Medical Assistant & Front Desk Specialist – Addiction Care

SaVida Health; Waynesboro (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

SaVida Health in Waynesboro, VA is seeking a dedicated Medical Assistant to support our outpatient addiction treatment services. The role involves greeting patients, verifying insurance, collecting payments, updating EMR data, and coordinating appointments and lab work.

Responsibilities include obtaining authorizations, maintaining HIPAA-compliant reception areas, assisting clinicians, and preparing patients for exams.

Qualifications

• Graduate of an accredited Medical Assistant program with a high school diploma or equivalent preferred.
• Assessment Testing is part of the application process.

Responsibilities

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance.
• Collecting co-pays and co-insurance payments.
• Updating demographics and insurance information in the EMR.
• Obtaining prior authorizations and referrals when necessary.
• Obtaining appropriate Release of Information signatures as needed.
• Answering the phone with proper etiquette and documentation.
• Maintaining a clean, HIPAA-compliant reception area.
• Facilitating patient flow by notifying providers of arrival and delays.
• Scheduling and canceling appointments for providers.
• Calling patients for random urine drug screening with documentation.
• Directing issues to the designated administrator/provider.
• Preparing patients for examinations/appointments.
• Assisting the provider during appointments.
• Collecting and preparing laboratory specimens including observed urine collection.
• Obtains vital signs (blood pressure, oxygen saturation, etc.).
• Generate lab orders in EMR (Athena).
• Print requisitions for blood work.
• Track and reorder supplies; coordinate delivery with courier.
• Track unassigned lab reports in EMR daily.

Skills

Phlebotomy

Microsoft Word

Microsoft Excel

Education

Medical Assistant diploma

High school diploma or equivalent

Tools

Athena EMR

Job description

SaVida Health in Waynesboro, VA is seeking a dedicated Medical Assistant to support our outpatient addiction treatment services. The role involves greeting patients, verifying insurance, collecting payments, updating EMR data, and coordinating appointments and lab work.

Responsibilities include obtaining authorizations, maintaining HIPAA-compliant reception areas, assisting clinicians, and preparing patients for exams.