Medical Assistant – Front Desk & Lab Support (Addiction Care)

SaVida Health; Roanoke (VA); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

SaVida Health in Roanoke, VA is seeking a full-time Medical Receptionist/Administrative Assistant to warmly greet patients, verify insurance, collect co-pays, and maintain accurate demographics in the EMR. You will schedule appointments, obtain prior authorizations, support lab workflows, and coordinate with providers to ensure smooth patient flow in our outpatient addiction treatment setting.

All duties require HIPAA compliance and professional phone etiquette to support compassionate,

Qualifications

• Graduate of an accredited Medical Assistant program with a high school diploma or equivalent preferred.
• Experience with EMR systems, preferably Athena.
• Knowledge of HIPAA and medical office procedures.
• Ability to manage multiple tasks and prioritize in a busy clinic.

Responsabilités

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance.
• Collecting co-pays and co-insurance payments.
• Updating demographics and insurance information in the EMR.
• Obtaining prior authorizations and referrals when necessary.
• Maintaining HIPAA-compliant reception area.
• Facilitating patient flow and communicating with providers and staff.
• Scheduling and canceling appointments; balancing provider schedules.
• Collecting and preparing lab specimens and obtaining vital signs as needed.
• Printing requisitions and coordinating supplies and deliveries.

Connaissances

MS Word/Excel

Athena EMR

Electronic prescribing

Medical/behavioral guidelines

Formation

High school diploma or equivalent

Medical Assistant certification

Outils

Athena EMR

Description du poste

SaVida Health in Roanoke, VA is seeking a full-time Medical Receptionist/Administrative Assistant to warmly greet patients, verify insurance, collect co-pays, and maintain accurate demographics in the EMR. You will schedule appointments, obtain prior authorizations, support lab workflows, and coordinate with providers to ensure smooth patient flow in our outpatient addiction treatment setting.

All duties require HIPAA compliance and professional phone etiquette to support compassionate,