Medical Assistant & Receptionist — Addiction Care

SaVida Health; Pennington Gap (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

SaVida Health in Pennington Gap, VA is seeking a Medical Assistant to greet patients and manage the front desk in a busy outpatient setting. You will verify insurance, collect payments, update the EMR, and support providers during visits.

The role requires multitasking, strong communication, and familiarity with Athena EMR. This is a full-time opportunity offering professional growth within SaVida Health.

Qualifications

• Graduate of an accredited Medical Assistant program with a high school diploma or equivalent preferred.
• Experience with EMR systems (Athena EMR) is a plus.
• Familiarity with HIPAA Privacy Rule and medical office procedures.
• Basic Microsoft Word and Excel knowledge.

Responsibilities

• Welcoming and greeting all patients in person and by telephone
• Verifying patient insurance
• Collecting co-pays and co-insurance payments
• Updating demographics and insurance information in the EMR
• Obtaining prior authorizations and referrals when necessary
• Obtaining appropriate Release of Information signatures as needed
• Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
• Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
• Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
• Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
• Calling patients in for random urine drug screening with associated documentation
• Directing issues or potential issues to the designated administrator/provider
• Prepares patients for examination/appointment
• Assists provider during appointments as needed
• Collects and prepares laboratory specimens, including observed urine collection
• Obtains vital signs, for example, blood pressure, oxygen saturation, etc.
• Generate appropriate lab orders within the electronic medical record (EMR - Athena system)
• Print requisitions for required blood work
• Keeping track of and reordering supplies in a timely manner. Coordinating delivery of supplies with the courier service as needed
• Tracking and assigning unassigned lab reports in the EMR on a daily basis

Job description

SaVida Health in Pennington Gap, VA is seeking a Medical Assistant to greet patients and manage the front desk in a busy outpatient setting. You will verify insurance, collect payments, update the EMR, and support providers during visits.

The role requires multitasking, strong communication, and familiarity with Athena EMR. This is a full-time opportunity offering professional growth within SaVida Health.