Medical Assistant / Customer Service Rep| Surgery North| Full Time| Days

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. is seeking a Medical Assistant to greet patients and provide outstanding service while supporting the front and back office in a busy Jacksonville clinic.

Under supervision of a licensed physician and Office Manager, you will handle administrative tasks, assist with clinical procedures, input data, and coordinate with third-party payors to ensure accurate patient records.

Qualifications

• CMA certification required within 6 months of hire.
• BLS certification required at time of hire.
• Medical Terminology certificate preferred within 30 days.
• Completion of an accredited MA program required.

Responsibilities

• Greet patients and provide excellent customer service.
• Assist with administrative and clinical procedures under supervision.
• Input patient demographics and review information; coordinate with third-party payors to ensure accurate records.

Skills

Customer service

Administrative support

Clinical procedures

Data entry

Communication

Education

Certified Medical Assistant (CMA)

Accredited MA program

Tools

Electronic Medical Records (EMR)

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Qualifications

Experience Requirements: 1 year-Medical assistant 2 years-Two to four years Clerical/customer service experience, ideally in a healthcare-related industry 1 year-One year of experience with third-party payors and computer experience for inputting data and reviewing patient demographic material : : Certifications: Certified Medical Assistant (CMA) required within 6 months Basic Life Support (BLS) required at time of hire Medical Terminology Certificate - preferred -within 30 days ** Additional Details** Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.