Certified Medical Assistant / CSR | Neuroscience North | Days | Full Time

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 33,000 - 42,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. is seeking a Medical Assistant to greet patients, assist in clinical and administrative tasks, and support physicians under supervision. The role involves scheduling, registration, phlebotomy, basic lab work, and EMR data entry.

Qualifications include CMA certification within 6 months, BLS at hire, and 1 year of MA experience with a preference for healthcare setting experience. High school diploma or GED required.

Qualifications

• 1 year Medical assistant preferred.
• 2 years Clerical/customer service experience - ideally in a health care related industry preferred.
• 1 year Experience with third party payors and computer input for patient data preferred.
• High School Diploma or GED required.

Responsibilities

• Receives and directs messages to appropriate personnel and departments.
• Maintains patient scheduling functions and sets patient appointments.
• Interviews and completes the registration process for patients.
• Keys patient dispositions, diagnostic codes, charges and payments in the EMR.
• Performs cashiering functions for co-payments or other patient payments.
• Perform venipuncture and administer routine medications under supervision.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic techniques and taking vital signs.
• Provide excellent customer service for patients and families.

Skills

Customer service

Administrative support

Medical terminology

Venipuncture

Education

High School Diploma or GED

CMA certification

Medical Terminology Certificate

Job description

Overview

Job Duties

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

Essential Functions

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

1 year Medical assistant preferred

2 years Clerical/customer service experience -ideally in a health care related industry preferred

1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/Licensure

Certified Medical Assistant (CMA) required within 6 months

Basic Life Support (BLS) American Red Cross or American Heart Assoc ONLY required at time of hire

Medical Terminology Certificate preferred within 30 days

Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace