Certified Medical Assistant / CSR | Cardio Northside | Days | Full Time

UF Health; Jacksonville (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

UF Health Jacksonville seeks a Certified Medical Assistant to join the clinical support team. You will greet patients, assist with administrative and clinical procedures under supervision, and ensure accurate patient registrations and payments processing in the EMR.

Responsibilities include handling messages, scheduling, venipuncture, basic lab tasks, vital signs, and collaboration with physicians and office staff to maintain smooth clinic operations.

Qualifications

• High school diploma or GED required.
• Certified Medical Assistant (CMA) required within 6 months.
• Basic Life Support (BLS) certification required at time of hire.
• Medical terminology knowledge preferred; MA program accreditation preferred.

Responsibilities

• Greets patients and provides excellent customer service.
• Manages messages and directs callers and patients.
• Schedules appointments and registers patients.
• Performs venipuncture and administers routine medications under supervision.
• Records patient data and charges in the EMR.
• Obtains vitals and basic lab specimens.

Skills

Customer service

Clerical

Communication

Data entry

Education

High School Diploma or GED

Tools

EMR systems

Job description

Overview

Job Duties

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

Essential Functions

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

1 year Medical assistant preferred

2 years Clerical/customer service experience -ideally in a health care related industry preferred

1 year One year experience with third party payors and computer experience for in

putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/Licensure

Certified Medical Assistant (CMA) required within 6 months

Basic Life Support (BLS) American Red Cross or American Heart Assoc ONLY required at time of hire

Medical Terminology Certificate preferred within 30 days

Requirement of having completed an MA program that is accredited by the National Commission for

Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace