Medical Assistant

MyMenopauseRx, LLC; Winfield (IL); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

MyMenopauseRx, LLC is seeking a dedicated Medical Assistant to support both clinical operations and front-office functions in a hybrid, largely remote setting. You will handle patient communications across phone, video, email, text, and portal, coordinate scheduling, and assist with prior authorizations and lab tracking, while maintaining accurate EMR records.

The role requires CMA/RMA certification, 2+ years of medical office or telehealth experience, and EMR familiarity.

Qualifications

• Certified Medical Assistant (CMA or RMA) required.
• 2+ years of experience in medical office or telehealth setting preferred.
• Prior experience with an EMR required.
• Prior experience with CoverMyMeds and prior authorizations preferred.

Responsibilities

• Deliver exceptional patient service through phone, video, email, text, and portal communications.
• Coordinate scheduling, appointment confirmations, and follow-up communications.
• Support prior authorizations, pharmacy refills, and lab result tracking.
• Accurately update and maintain patient records in our EMR.
• Perform clinical administrative duties within the scope of your certification.
• Protect patient privacy and ensure full HIPAA compliance.

Skills

CMA/RMA certification

Multitasking

Organizational skills

Communication skills

Education

CMA or RMA certification

Tools

EMR

CoverMyMeds

Job description

Medical Assistant

Hybrid

Join Our Team at MyMenopauseRx!

MyMenopauseRx is seeking a dedicated, organized, and compassionate Medical Assistant to join our growing virtual healthcare practice. In this role, you will support both clinical operations and front-office functions, ensuring our patients receive seamless, high-quality care.

We’re looking for someone who thrives in a remote environment, communicates with warmth and professionalism, and takes initiative to solve problems independently. At MyMenopauseRs, we lead with empathy, trust, and collaboration.

What You’ll Do

• Deliver exceptional patient service through phone, video, email, text, and portal communications
• Coordinate scheduling, appointment confirmations, and follow-up communications
• Support prior authorizations, pharmacy refills, and lab result tracking
• Accurately update and maintain patient records in our EMR
• Perform clinical administrative duties within the scope of your certification
• Protect patient privacy and ensure full HIPAA compliance

What We’re Looking For

• Certified Medical Assistant (CMA or RMA) required
• 2+ years of experience in medical office or telehealth setting preferred
• Prior experience with an EMR required
• Prior experience with CoverMyMeds and prior authorizations preferred
• Strong multitasking, organizational, and communication skills
• Reliable self-starter who enjoys working independently

Work Schedule & Compensation

• Full-time, 40 hours/week (Monday–Friday some evenings)
• $22-24/hour, non-exempt
• Hybrid 75% remote and 25% in person (Winfield, IL)

What We Offer

• Medical insurance
• 401(k) plan
• Paid time off
• Opportunity to grow with a mission-driven telehealth practice

Diversity and Inclusion at MyMenopauseRx: We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

Please note: All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at [e-mail].