Certified Medical Assistant

Midi Health; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Fully remote

40-hour work week

Benefits including medical, dental, v​

Job summary

Midi Health is hiring a Certified Medical Assistant for a fully remote, full-time role. You will manage patient records, handle high volumes of prior authorizations, and coordinate telehealth workflow with a focus on empathy and HIPAA compliance.

Requirements include CMA/RMA certification, 3+ years MA experience, and proficiency with CoverMyMeds and Athena One EMR (2024–2025). Salary is $22/hour with full benefits.

Qualifications

• Must hold CMA or RMA certification from a recognized body.
• Experience submitting prior authorizations for weight loss meds.
• Proficient with CoverMyMeds and Athena One EMR in 2024/2025.

Responsibilities

• Maintain accurate patient records and HIPAA compliance.
• Demonstrate empathy and professionalism across channels.
• Process a high volume of prior authorizations.
• Perform clinical administrative tasks within certification scope.
• Follow instructions for pharmacy refills and lab results coordination.

Skills

3+ years MA experience

Remote work experience

Prior authorizations

CoverMyMeds experience

Education

CMA or RMA certification

Tools

Athena One EMR

CoverMyMeds

Job description

Certified Medical Assistant @ Midi Health

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

Business impact

• Maintain accurate patient records
• Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages
• Complete a high volume of prior authorizations
• Perform clinical administrative functions within scope of certification
• Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages
• Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

What you will need to succeed

• National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
• Prior experience utilizing the CoverMyMeds system required
• Experience submitting prior authorizations for weight loss medications electronically and over the phone required
• 3+ years of experience as a Medical Assistant (post externship)- huge plus if you have telehealth and/or remote work experience!
• 2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience.

Work Hours

Monday-Friday

• Pacific Time (PST): 10:00 AM – 6:30 PM OR 11:00 AM – 7:30 PM
• Mountain Time (MST): 11:00 AM – 7:30 PM OR 12:00 PM – 8:30 PM
• Central Time (CST): 12:00 PM – 8:30 PM OR 1:00 PM – 9:30 PM
• Eastern Time (EST): 1:00 PM – 9:30 PM OR 2:00 PM – 10:30 PM

*includes a 30 minute, unpaid lunch break

What we offer

• Compensation: $22/hour, non-exempt
• Full Time, 40-hour work-week
• Fully remote, work from home opportunity!
• Benefits (medical, dental, vision, 401k)

The interview process will include

1. AI Recruiter Interview (10 minute phone call)
2. Recruiter Interview (30 min Zoom)
3. Final Interview with Lead MA (30 min Zoom)

#LI-MR1

At this time, Midi isunable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [e-mail].

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

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