Medical Assistant

Pinnacle Fertility, Inc.; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Life insurance

Vision insurance

Paid time off

Job summary

Pinnacle Fertility, Inc. in Grand Rapids, MI is seeking a compassionate Medical Assistant to support patients through their fertility journey. You will assist providers, document care, and help maintain clean, efficient exam rooms.

This full-time, on-site role offers a daytime schedule Monday–Friday, competitive hourly pay, and a benefits package including healthcare and retirement savings. Training and growth opportunities are available.

Qualifications

• High school diploma or equivalent required.
• Completion of a Medical Assistant program preferred but not required.
• Maintain current BLS/CPR certification.

Responsibilities

• Greet and check-in patients, verify medical history, and update patient information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Take vital signs, draw blood, and administer injections.
• Prepare examination rooms and ensure equipment and supplies are stocked.
• Document patient information and maintain EMR.
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Ensure infection control and safety standards are followed.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide excellent customer service.

Skills

Phlebotomy

Multitasking

Communication

Organization

Education

High school diploma

Medical Assistant program

BLS/CPR certification

Job description

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com .

About the Role

The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Medical Assistant, you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

We are seeking a Medical Assistant to join our dedicated team at Pinnacle Fertility - Michigan in Grand Rapids, Michigan. This is a full-time, onsiterole working Monday-Friday from 7:30 AM - 4:00 PM.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update patient information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform basic diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are properly stocked and available.
• Accurately document patient information and maintain electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Ensure a safe and organized environment by adhering to infection control and safety standards.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide excellent customer service.
• Perform other duties and special projects as assigned.

Position Requirements

• Education & Licensure:
  • High school diploma or equivalent required.
  • Completion of a Medical Assistant program preferred but not required.
  • Maintain current BLS/CPR certification.
• Experience & Skills:
  • Strong phlebotomy skills preferred.
  • Proven ability to work in a fast-paced environment.
  • Excellent communication, organizational, and multitasking skills.
• Flexibility:
  • Willingness to work at various locations as needed.
• Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.