Medical Assistant

Pinnacle Fertility, Inc.; New York (NY); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Comprehensive healthcare

Dental insurance

Life insurance

Vision insurance

Paid time off (PTO)

Paid holidays

Retirement savings plan

Job summary

Pinnacle Fertility is seeking a Medical Assistant to support patients through the fertility journey in Brooklyn, NY. This full-time, onsite role runs Sunday–Thursday, with mornings on Sunday and daytime hours Monday–Thursday, assisting providers and maintaining patient flow.

Responsibilities include patient check-in, exams support, vital signs, injections, EMR updates, and education on treatment plans. Requires MA certification, phlebotomy preferred, and BLS current.

Qualifications

• High school diploma or equivalent and certification from an accredited Medical Assisting program.
• Phlebotomy certification strongly recommended and current BLS certification.

Responsibilities

• Greet and check-in patients, verify medical history and update information.
• Assist providers with examinations, procedures and treatments.
• Take vital signs, draw blood and administer injections as needed.
• Prepare examination rooms and ensure supplies are stocked.
• Maintain accurate EMR records and coordinate scheduling.
• Educate patients on treatment plans, meds and preventive care.
• Adhere to infection control and safety standards.
• Support inventory management and clinical supply ordering.
• Provide outstanding customer service and respond to inquiries.

Skills

Communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Medical Assisting program certification

Phlebotomy certification

BLS certification

Tools

EMR systems

Job description

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Medical Assistant you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

We are seeking a Medical Assistant to join our dedicated team at Pinnacle Fertility – New York in Brooklyn, NY. This is a full-time, onsite position with a Sunday–Thursday schedule. Working hours are 7:00 AM–11:00 AM on Sundays and 6:30 AM–3:30 PM, Monday through Thursday.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Position Requirements

• Education:
  • High school diploma or equivalent.
  • Certification from an accredited Medical Assisting program.
  • Phlebotomy certification strongly recommended.
  • Maintain current BLS certification.
• Experience:
  • Minimum 1-3 years of experience in a healthcare setting.
  • Fertility or women's health experience is a plus.
• Skills:
  • Excellent communication, organizational, and multitasking abilities.
  • Proficiency with computers and electronic medical records (EMR) systems.
  • Exceptional customer service skills and the ability to empathize with patients
• Hourly Rate: $22.00-$25.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.