Medical AR Specialist | Collections & Denials | Bilingual

Baxter International Inc.; Saint Paul (MN); On-site; USD 51,000 - 70,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

ESPP and 401(k) with company matching

Paid holidays and generous PTO

Job summary

Baxter International Inc. is seeking an experienced Medical Collections professional to manage outstanding accounts receivable for Commercial and Medicaid payers.

The role emphasizes timely follow-up, denial resolution, and accurate resubmission of claims in a fast-paced healthcare environment. Ideal candidates will have 3+ years in medical collections or billing, strong communication skills, and the ability to work independently.

Qualifications

• 3+ years of experience in medical collections and/or billing.
• Bilingual proficiency in English and Spanish preferred.
• Strong written, verbal, and interpersonal communication skills.
• Strong attention to detail, critical thinking, and problem-solving skills.
• Ability to work independently, multitask, and effectively organize and prioritize workload.
• Proficiency with Microsoft Office required; experience with billing database software preferred.

Responsibilities

• Perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.
• Review, enter, and resolve claim denials, including preparing, submitting, and monitoring appeals.
• Process corrected claims, rebills, and account adjustments in accordance with established policies and procedures.
• Research and reconcile credit balances and document and follow up on explanations of benefits (EOBs).
• Verify patient benefits and coverage criteria and maintain an understanding of payer requirements.
• Identify trends and recurring payer issues, escalating concerns to appropriate leadership in a timely manner.
• Provide high-quality customer service and communication to payers, patients, colleagues, business partners, and other stakeholders.
• Support team and organizational goals by following departmental policies, procedures, job aids, and standard work requirements while maintaining a basic understanding of the business model.

Skills

Medical collections

Billing

Bilingual English/Spanish

Communication skills

Attention to detail

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Baxter International Inc. is seeking an experienced Medical Collections professional to manage outstanding accounts receivable for Commercial and Medicaid payers.

The role emphasizes timely follow-up, denial resolution, and accurate resubmission of claims in a fast-paced healthcare environment. Ideal candidates will have 3+ years in medical collections or billing, strong communication skills, and the ability to work independently.