Healthcare AR Specialist: Collections & Denials

Baptist Memorial Health Care; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Baptist Memorial Health Care in Memphis, TN is seeking an Accounts Receivable Follow Up Specialist to perform payer follow-up and resolution of outstanding balances. You will document patient accounts in the EMR and pursue denials resolution to support AR performance goals.

The role involves appeals, posting adjustments, rebills, and day-to-day collaboration with payers and clinical staff to secure timely payments and accurate adjudication.

Qualifications

• Experience in the healthcare setting or educational coursework.
• Knowledge of insurance billing and collections and insurance guidelines.

Responsibilities

• Performs follow-up with payers to resolve outstanding balances.
• Documents patient account notes in EMR and tracks payment status.
• Submits appeals and adjusts accounts to secure payment and close the account.
• Responds to payer denials and coordinates follow-up actions.
• Maintains confidentiality of patient information.

Skills

Communication skills

Financial counseling

Insurance billing knowledge

Denials resolution

Data entry accuracy

Microsoft Office

Education

Healthcare industry coursework

Healthcare Administration degree (preferred)

Tools

EMR system

Job description

Baptist Memorial Health Care in Memphis, TN is seeking an Accounts Receivable Follow Up Specialist to perform payer follow-up and resolution of outstanding balances. You will document patient accounts in the EMR and pursue denials resolution to support AR performance goals.

The role involves appeals, posting adjustments, rebills, and day-to-day collaboration with payers and clinical staff to secure timely payments and accurate adjudication.