Account Receivable Specialist

Baxter International Inc.; Saint Paul (MN); On-site; USD 51,000 - 70,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

ESPP and 401(k) with company matching

Paid holidays and generous PTO

Job summary

Baxter International Inc. is seeking an experienced Medical Collections professional to manage outstanding accounts receivable for Commercial and Medicaid payers.

The role emphasizes timely follow-up, denial resolution, and accurate resubmission of claims in a fast-paced healthcare environment. Ideal candidates will have 3+ years in medical collections or billing, strong communication skills, and the ability to work independently.

Qualifications

• 3+ years of experience in medical collections and/or billing.
• Bilingual proficiency in English and Spanish preferred.
• Strong written, verbal, and interpersonal communication skills.
• Strong attention to detail, critical thinking, and problem-solving skills.
• Ability to work independently, multitask, and effectively organize and prioritize workload.
• Proficiency with Microsoft Office required; experience with billing database software preferred.

Responsibilities

• Perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.
• Review, enter, and resolve claim denials, including preparing, submitting, and monitoring appeals.
• Process corrected claims, rebills, and account adjustments in accordance with established policies and procedures.
• Research and reconcile credit balances and document and follow up on explanations of benefits (EOBs).
• Verify patient benefits and coverage criteria and maintain an understanding of payer requirements.
• Identify trends and recurring payer issues, escalating concerns to appropriate leadership in a timely manner.
• Provide high-quality customer service and communication to payers, patients, colleagues, business partners, and other stakeholders.
• Support team and organizational goals by following departmental policies, procedures, job aids, and standard work requirements while maintaining a basic understanding of the business model.

Skills

Medical collections

Billing

Bilingual English/Spanish

Communication skills

Attention to detail

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role:

Perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.

What you'll be doing:

• Perform collections activities on outstanding claims for assigned payers and ensure timely follow-up.
• Review, enter, and resolve claim denials, including preparing, submitting, and monitoring appeals.
• Process corrected claims, rebills, and account adjustments in accordance with established policies and procedures.
• Research and reconcile credit balances and document and follow up on explanations of benefits (EOBs).
• Verify patient benefits and coverage criteria and maintain an understanding of payer requirements.
• Identify trends and recurring payer issues, escalating concerns to appropriate leadership in a timely manner.
• Provide high-quality customer service and communication to payers, patients, colleagues, business partners, and other stakeholders.
• Support team and organizational goals by following departmental policies, procedures, job aids, and standard work requirements while maintaining a basic understanding of the business model.

What you''ll bring:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 3+ years of experience in medical collections and/or billing.
• Bilingual proficiency in English and Spanish preferred.
• Strong written, verbal, and interpersonal communication skills.
• Strong attention to detail, critical thinking, and problem-solving skills.
• Ability to work independently, multitask, and effectively organize and prioritize workload.
• Ability to develop and maintain positive, collaborative working relationships.
• Proficiency with Microsoft Office required; experience with billing database software preferred.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200.00 to $70,400.00 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

• medical and dental coverage that start on day one
• insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits.

Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.