Medical Appointment Scheduler & Insurance Coordinator

Townsen Memorial Health System, LLC; Spring (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Townsen Memorial Imaging - Spring is seeking a Full-Time Scheduler to join our team. The Scheduler coordinates patient appointments and maintains proactive communication with new and existing patients via inbound/outbound calls or email to ensure smooth flow.

The role requires knowledge of insurance responsibilities, familiarity with ICD-10/CPT, ability to review medical documentation, and strong organizational skills.

Qualifications

• Experience coordinating patient appointments and communicating with patients
• Familiarity with insurance expectations and billing practices
• Knowledge of medical terminology and coding basics

Responsibilities

• Coordinate patient appointments and reschedule as needed
• Determine copayments and enter insurance details into records
• Prioritize authorization requests by urgency
• Assist with denials/appeals for authorizations
• Communicate with patients, providers, and other parties
• Ensure documentation and forms are complete
• Send prescriptions to pharmacies by fax or email
• Answer calls and respond to inquiries

Skills

Insurance knowledge (in-network/out-of

Education

High School Diploma or GED

BLS Certification

1 year experience in a medical facility

Job description

Townsen Memorial Imaging - Spring is seeking a Full-Time Scheduler to join our team. The Scheduler coordinates patient appointments and maintains proactive communication with new and existing patients via inbound/outbound calls or email to ensure smooth flow.

The role requires knowledge of insurance responsibilities, familiarity with ICD-10/CPT, ability to review medical documentation, and strong organizational skills.