Imaging Scheduler & Patient Care Coordinator

Townsen Memorial Hospital Group; Town of Texas (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

Employee Assistance Program

Short and Long Term Disability Plans

Basic Life and AD&D Insurance

401(k) with vesting

PTO + Holidays

Job summary

Townsen Memorial Hospital Imaging - Med Center in Texas, United States, seeks a Full-Time Scheduler to coordinate patient appointments and communicate with patients and providers. Responsibilities include handling co-payments, insurance data, authorizations, and pre-authorization submissions, while ensuring accurate records and smooth patient flow.

The role requires a High School Diploma or GED, 1 year in a medical facility, and BLS certification.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in a medical facility.
• BLS certification preferred or required.
• Knowledge of insurance, ICD-10 and CPT codes.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Determine patient co-payments and calculate co-insurance and deductibles.
• Enter insurance information, including co-payments and deductibles, into records.
• Prioritize authorization requests based on urgency.
• Initiate and assist with appeals for denied authorizations.
• Communicate with patients, healthcare providers, and parties regarding procedures.
• Follow-up to obtain and complete necessary documentation.
• Schedule and reschedule patient follow-ups and procedures.
• Provide patients with information and instructions before procedures.
• Send prescriptions to pharmacies via fax or email.
• Ensure patients move through appointments efficiently.
• Answer phone calls and respond to inquiries.
• Update and maintain accurate patient information in the database.
• Submit patient information to verification for pre-authorization.
• Ensure completeness and accuracy of all patient forms and documentation.
• Perform other related tasks as needed.

Skills

Insurance knowledge

ICD-10 & CPT codes

Communication skills

Education

High School Diploma or GED

1 year medical facility experience

BLS Certification

Job description

Townsen Memorial Hospital Imaging - Med Center in Texas, United States, seeks a Full-Time Scheduler to coordinate patient appointments and communicate with patients and providers. Responsibilities include handling co-payments, insurance data, authorizations, and pre-authorization submissions, while ensuring accurate records and smooth patient flow.

The role requires a High School Diploma or GED, 1 year in a medical facility, and BLS certification.