Medical Administrative Coodinator

Questpro; Redlands (CA); On-site; USD 26,174 - 27,552; Part time

Job summary

A leading staffing agency is seeking a Medical Admin/IME Assistant for an on-site role in Redlands, CA. This position entails providing exceptional customer service, scheduling, and managing medical records in alignment with state and federal legal regulations. The ideal candidate has administrative experience, knowledge of HIPAA compliance, and proficiency in various office software. This is a temporary position with potential for permanent placement.

Qualifications

• Minimum 1-3 years of administrative clerical experience.
• Ability to work independently and prioritize work activities.
• Knowledge of general computer operations and confidentiality.

Responsibilities

• Answer phones and provide excellent customer service.
• Schedule appointments and assist with chart preparation.
• Manage medical records and coordinate exam locations.

Skills

Customer service

Scheduling

Organization

Prioritization

Confidentiality

Knowledge of HIPAA regulations

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Lanai

Job description

President - Direct Hire @ Questpro | Insurance Recruiting

Medical Admin/ IME Assistant

On-site role in Redlands, CA

Hours: M-F, 8-5

Pay: $19-$20 HR.

Temp-Perm Potential

ESSENTIAL DUTIES and RESPONSIBILITIES

• Answering phones and providing excellent customer service
• Scheduling appointments in Lanai
• Assisting with chart preparation and organization
• Tracking current and pending cases
• Coordinating exam locations and opening schedules in Lanai
• Assisting with managing medical records
• Assisting IME Case managers with follow up on offered exams
• Verifies all client information is current in the database and all client information is documented in the system.
• Maintain system tasks in Lanai.
• Appropriately directs calls to other departments as needed.
• Create invoices and post charges in Lanai.
• Performs various clerical duties such as typing, filing, emailing, and proofreading as required.
• When necessary, notifies management of any report issues or concerns.
• Ensures all practices are carried out in accordance with state and federal safety and legal regulations.
• Perform other duties as assigned

QUALIFICATIONS and REQUIREMENTS

• Minimum 1-3 years of administrative clerical experience.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• High school diploma or equivalent required.
• A minimum of one-year related experience; or equivalent combination of training and experience.
• Experience in a medical office preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPAA regulations and compliance.
• Must be able to maintain confidentiality.

Seniority level

Associate

Employment type

Temporary

Job function

Administrative

Industries

Insurance and Medical Practices

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