Administrative Assistant

DENALI HEALTHCARE SPECIALISTS LLC; Fairbanks (AK); On-site; USD 40,000 - 52,000; Full time

Job summary

DENALI HEALTHCARE SPECIALISTS LLC is seeking an Administrative Assistant to join our rapidly growing medical practice in Alaska. The full-time role supports patient intake, scheduling, and medical records management, ensuring smooth operations and excellent patient experience.

Candidates should be organized, service-oriented, and able to communicate clearly with patients and staff. Experience in healthcare settings is preferred; strong computer skills and medical terminology knowledge are a plus.

Qualifications

• High school graduate with professional appearance.
• Excellent written and verbal communication skills.
• Strong computer skills and familiarity with basic office software.
• Well organized with strong time-management abilities.
• Experience in a health care facility is preferred.

Responsibilities

• Greet and direct patients and staff; answer calls and manage mail.
• Schedule consultations, diagnostic procedures, and follow-up visits.
• Register patients, verify demographics and insurance data.
• Maintain patient charts and secure medical records.
• Explain insurance benefits and collect copayments.
• Coordinate patient flow and educate patients on protocols.
• Communicate with referring physicians to ensure continuity of care.
• Procure supplies and manage inventory.

Skills

Communication

Organizational skills

Time-management

Medical terminology

Computer skills

Education

High school diploma

Job description

ADMINISTRATIVE ASSISTANT

Rapidly growing medical practice seeks full-time Administrative Assistant to join its team of dedicated healthcare professionals.

Job Type/Schedule: This position is full-time requiring approximately 40 hours of work per week (Monday through Friday).

Job Qualifications

• Education: High school graduate
• Professional appearance and demeanor; courteous, friendly, and personable
• Excellent written and verbal communication skills; good computer skills
• Effective organizational and time-management skills
• Knowledgeable of basic operation of medical practice; medical terminology
• Prior experience working in health care facility preferred

Major Duties And Responsibilities

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence
• Schedules appointments for consultations, diagnostic procedures, and follow-up office visits
• Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects medical information from patient; gathers clinical data and medical records from referring physicians
• Creates new patient chart for new patients; updates and files data, test reports and correspondence in patients’ charts; verifies accuracy and completeness of each patient’s chart; maintains security and integrity of medical records
• Verifies patients’ insurance benefits; obtains pre-authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments
• Directs patient flow from screening and diagnostic testing through therapeutic interventions and handles any logistical matters that directly affect patient care; instructs and educates patient on clinical protocols and testing procedures pertinent to patient’s case; obtains informed consent for recommended procedures
• Communicates with referring physician and all other health care professionals working on patient’s case to ensure continuity of care
• Procures office and medical supplies as directed; inventories and tracks medical equipment; ensures proper care and maintenance of office and clinical equipment; ensures safe working environment.

This position requires candidate to effectively manage and coordinate the entire patient experience from the initial encounter and patient intake through to diagnostic testing, treatment and ongoing care.

Candidate is the face of the medical practice to the surrounding community as well as the conduit for communicating needs of referring physicians and their patients to the medical practice.