Medical Administrative Assistant (9-Month) – Generous Leave

James Madison University; Harrisonburg (VA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Generous leave & holidays

Comprehensive health coverage

Retirement options

Wellbeing programs

Tuition waiver program

Job summary

James Madison University Health Center is seeking a Medical Administrative Assistant to provide front-desk support, check in/out students, answer calls, and handle financial transactions with accuracy. The role supports the Medical Office Coordinator and Health Information Coordinator in daily operations and patient communications.

The position offers full-time benefits, including generous leave, health coverage, retirement options, tuition waiver, and wellness programs, in a welcoming campus

Qualifications

• Customer service oriented
• Ability to interact effectively with people of all backgrounds
• Ability to maintain confidentiality at all times
• Experience handling financial transactions accurately
• Ability to work under pressure and adapt to change
• General computer knowledge and Microsoft Office experience
• Outstanding verbal and written communication skills
• Ability to work collaboratively as part of a team
• Ability to multi-task

Responsibilities

• Provides exceptional customer service to students at the Health Center.
• Checks in/out students and assists with appointment logistics.
• Supports daily financial reporting when needed.
• Assists Health Information Coordinator with entering information into student health records.
• Answers questions and schedules appointments as needed.
• Completes financial transactions to close out student appointments.
• Follows policies for card payments and services.
• Assists with referral appointment requests when necessary.

Skills

Customer service

Confidentiality

Financial transactions

Under pressure

Verbal and written communication

Teamwork

Multi-tasking

Tools

Microsoft Office

Job description

James Madison University Health Center is seeking a Medical Administrative Assistant to provide front-desk support, check in/out students, answer calls, and handle financial transactions with accuracy. The role supports the Medical Office Coordinator and Health Information Coordinator in daily operations and patient communications.

The position offers full-time benefits, including generous leave, health coverage, retirement options, tuition waiver, and wellness programs, in a welcoming campus