Medical Administrative Assistant (in office)

315 Health

Douglasville (GA)

On-site

USD 18,184 - 25,898

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Job summary

A healthcare provider in Douglasville is seeking a Medical Administrative Assistant to support daily operations by performing administrative tasks. The role requires excellent organizational skills, multitasking abilities, and experience with medical software. You'll greet patients, assist with check-ins, and ensure quality service within our medical facility. We offer benefits including a health care plan and paid time off, with a starting pay of $16+ per hour.

Qualifications

Proven work experience as a Medical assistant and receptionist.
Hands on experience with medical software and MS Office.
Knowledge of healthcare operations.

Responsibilities

Greet and welcome patients with professionalism.
Assist patients with the electronic check-in process.
Answer phone calls and ensure quality customer service.

Skills

Organizational skills

Customer-oriented communication

Multitasking

Knowledge of healthcare operations

Education

High school diploma

Certification in medical administration

Tools

Medical software

MS Office

Job description

Overview

Medical Administrative Assistant

Our partner in healthcare, Family Practice in Douglasville, is looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As a Medical administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

Responsibilities

Greet and welcome patients with a smile and professionalism always.
Provide concierge service.
Be able to stand and walk around assisting patients for up to 8 hours a day.
Explain the check in process if new patient and if first time patient using the electronic process.
Assist patients with signing into electronic check in system, uploading insurance data, identification cards, and verifying, updating patients’ demographic.
Answer phone calls, voice mails, emails, patients’ queries, directing calls as required, and ensure quality customer service.
Process and collect copays, account balances and handle correspondence.
Verify that patients are up to date on required appointment types, schedule necessary appointments, and confirm appointments and meetings with patients.
Ensure that the provider’s schedule maintains the minimum required appointment types on a daily basis.
Verify insurance eligibility.
Team player who collaborates effectively with colleagues across departments to achieve shared goals.
Contribute positively to team dynamics by offering support, sharing knowledge, and resolving conflicts constructively.
Efficient in using medical software to support all transactions.
Understand and maintain HIPAA regulations.
Demonstrate the ability to follow established procedures and protocols to ensure compliance with company standards and support organizational goals.
Perform other duties as assigned or requested.