Medical Office Administrator - Front Desk & Scheduling

Upstate Medical University; Town of Camillus (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Holiday pay

Job summary

Upstate Medical University is seeking an administrative assistant/medical secretary to handle patient registration, check-in/out, and front-desk duties in a clinic setting. The role supports scheduling, chart prep, and insurance verifications within the EMR system.

Responsibilities include greeting patients, collecting payments, distributing forms, and coordinating with the medical office supervisor. Experience with EMR is preferred; options include part-time or full-time, with day schedules

Qualifications

• High school diploma or equivalent with two years of directly related medical secretary/office experience.
• Equivalent combination of education and experience may be considered.
• Experience with electronic medical records is preferred.

Responsibilities

• Greet patients at check-in through kiosk or reception areas.
• Compile medical charts, reports and correspondence; review appointment records.
• Collect payments from patients.
• Provide required forms and assist with completion.
• Use professional phone skills and provide timely answers.
• Schedule and/or reschedule appointments in the EMR.
• Perform scanning duties as assigned.
• Support other staff to maintain even workload.
• Obtain insurance eligibility verifications via carrier websites.
• Obtain authorizations and referrals from insurance companies.
• Assist patients with questions about appointments, forms, etc.
• Follow patient satisfaction and compliance policies.
• Maintain reception area and workspace cleanliness.
• Perform other duties as assigned.

Skills

Medical secretary

EMR software

Education

High school diploma

Tools

EMR software

Job description

Upstate Medical University is seeking an administrative assistant/medical secretary to handle patient registration, check-in/out, and front-desk duties in a clinic setting. The role supports scheduling, chart prep, and insurance verifications within the EMR system.

Responsibilities include greeting patients, collecting payments, distributing forms, and coordinating with the medical office supervisor. Experience with EMR is preferred; options include part-time or full-time, with day schedules