Medical Admin & Patient Support Specialist

CHI; Lincoln (NE); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Health Clinic is seeking a Medical Support Assistant to ensure smooth patient flow and efficient administrative operations across our clinics. You will support scheduling, registration, and record-keeping while upholding confidentiality and compassionate patient care.

You will manage communications, coordinate referrals, process billing, and maintain a welcoming, organized environment to contribute to a positive patient experience and efficient clinic operations.

Qualifications

• Successful completion of State Health Department approved CNA program, upon hire.
• Successful completion of State Health Department approved Emergency Medical Responder (EMR) training program, upon hire.
• Basic Life Support - CPR, upon hire.

Responsibilities

• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient taking medications listed in EMR, and completing appropriate screening questionnaires.
• Collects and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures patient exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns timely and appropriately.

Skills

Organizational skills

Communication skills

Empathy

Education

CNA program

EMR training

CPR certification

Job description

CHI Health Clinic is seeking a Medical Support Assistant to ensure smooth patient flow and efficient administrative operations across our clinics. You will support scheduling, registration, and record-keeping while upholding confidentiality and compassionate patient care.

You will manage communications, coordinate referrals, process billing, and maintain a welcoming, organized environment to contribute to a positive patient experience and efficient clinic operations.