Medical Access & Onboarding Coordinator

Med-Metrix, LLC; New Jersey; Remote; USD 42,000 - 62,000; Full time

Job summary

Med-Metrix, LLC is looking for an Access Coordinator to support and coordinate access to client systems and software. You will troubleshoot access issues, set up new users, and terminate access as needed, while maintaining HIPAA compliance.

The role involves coordinating across multiple internal and external systems, handling PHI with care, and providing ongoing updates to leadership. Strong administrative experience in a medical office is preferred.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of relevant administrative support experience including answering calls experience.
• Administrative experience in Medical Office environment preferred.

Responsibilities

• Support and coordinate access and maintenance for users to client systems and software.
• Troubleshoot user access to the systems when issues or problems arise.
• Provide new user access support to employees when needed.
• Provide administrative support to the various branches of our clients.
• Coordinate new user set up in internal and external systems (EMR, Practice Management, payor websites, etc.).
• Coordinate termination of users in internal and external systems, including portal access.
• Provide weekly access/status updates to management.
• Document and track system access issues to identify recurring problems.
• Maintain portal training documents for the practice and patient handouts.
• Understand and comply with HIPAA policies and procedures at all times.

Skills

Administrative support

HIPAA awareness

Education

High school diploma or equivalent

Job description

Med-Metrix, LLC is looking for an Access Coordinator to support and coordinate access to client systems and software. You will troubleshoot access issues, set up new users, and terminate access as needed, while maintaining HIPAA compliance.

The role involves coordinating across multiple internal and external systems, handling PHI with care, and providing ongoing updates to leadership. Strong administrative experience in a medical office is preferred.