Medicaid Waiver Case Manager — Home Visits

Moms In Motion - A Virginia Service Facilitation Provider; Roanoke (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Training

Paid Holidays

Health Insurance

Vision Insurance

Dental Insurance

401K with Employer Match

Mileage & Cell Phone Reimbursement

Job summary

Moms In Motion is seeking a Service Facilitator to visit clients in their homes across Virginia, guiding families through Medicaid Waiver programs and coordinating plans of care to promote safe, healthy, and independent living.

As a key member of our team, you will ensure timely authorizations, manage scheduling, and maintain compassionate communication with families. The role requires local travel and a tech-ready setup using a laptop or tablet.

Qualifications

• 2+ years of experience supporting individuals with disabilities or the elderly.
• No degree required; focus on heart and experience.
• Pass a background check and provide 2 professional references.
• Tech-savvy for email, docs, spreadsheets, portal navigation and video calls.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Communication skills

Driving licence

Tech-savvy

Tools

Email & Docs

Spreadsheets

Video calls

Portal navigation

Job description

Moms In Motion is seeking a Service Facilitator to visit clients in their homes across Virginia, guiding families through Medicaid Waiver programs and coordinating plans of care to promote safe, healthy, and independent living.

As a key member of our team, you will ensure timely authorizations, manage scheduling, and maintain compassionate communication with families. The role requires local travel and a tech-ready setup using a laptop or tablet.