Medicaid Public Affairs & Outreach Coordinator

LSU New Orleans; New Orleans (LA); On-site; USD 65,000 - 75,000; Full time

Job summary

LSU New Orleans Medicaid Support role manages web updates and content development for Medicaid pages, ensuring publication of program documents with transparency compliance. It handles inquiries via Medicaid email and coordinates outreach with field staff.

Responsibilities include maintaining calendars, coordinating printing needs, managing translations, and supporting invoicing and contract payments for Public Affairs. Strong organizational skills and attention to detail are essential.

Qualifications

• Bachelor’s Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
• Minimum 3 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 1 year professional experience with project or program coordination.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in Microsoft Office (Outlook, Word, and Excel).

Responsibilities

• Supports web updates and web content management and development for Medicaid pages.
• Supports publication of Medicaid program documents to Medicaid websites with compliance to transparency requirements.
• Monitors and responds to inquiries sent through Medicaid email accounts.
• Coordinates outreach requests and creates rosters for outreach events.
• Maintains an online calendar for staff coordination.
• Coordinates requests for printing materials through the OTS print shop.
• Manages translations for Medicaid materials.
• Oversees MCO call center reporting and compliance.
• Supports contract compliance reviews for MCE marketing and member education materials.
• Supports invoicing and payment processing for Public Affairs contracts and maintains related records.

Skills

Administrative functions

Project coordination

Analytical skills

Organizational skills

Time management

Education

Bachelor's Degree or Associate's with 3 years experience or 6 years experience in lieu

Tools

Microsoft Office (Outlook Word Excel)

Job description

LSU New Orleans Medicaid Support role manages web updates and content development for Medicaid pages, ensuring publication of program documents with transparency compliance. It handles inquiries via Medicaid email and coordinates outreach with field staff.

Responsibilities include maintaining calendars, coordinating printing needs, managing translations, and supporting invoicing and contract payments for Public Affairs. Strong organizational skills and attention to detail are essential.