Medicaid Public Affairs - Coordinator 3

LSU New Orleans; New Orleans (LA); On-site; USD 65,000 - 75,000; Full time

Job summary

LSU New Orleans Medicaid Support role manages web updates and content development for Medicaid pages, ensuring publication of program documents with transparency compliance. It handles inquiries via Medicaid email and coordinates outreach with field staff.

Responsibilities include maintaining calendars, coordinating printing needs, managing translations, and supporting invoicing and contract payments for Public Affairs. Strong organizational skills and attention to detail are essential.

Qualifications

• Bachelor’s Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
• Minimum 3 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 1 year professional experience with project or program coordination.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in Microsoft Office (Outlook, Word, and Excel).

Responsibilities

• Supports web updates and web content management and development for Medicaid pages.
• Supports publication of Medicaid program documents to Medicaid websites with compliance to transparency requirements.
• Monitors and responds to inquiries sent through Medicaid email accounts.
• Coordinates outreach requests and creates rosters for outreach events.
• Maintains an online calendar for staff coordination.
• Coordinates requests for printing materials through the OTS print shop.
• Manages translations for Medicaid materials.
• Oversees MCO call center reporting and compliance.
• Supports contract compliance reviews for MCE marketing and member education materials.
• Supports invoicing and payment processing for Public Affairs contracts and maintains related records.

Skills

Administrative functions

Project coordination

Analytical skills

Organizational skills

Time management

Education

Bachelor's Degree or Associate's with 3 years experience or 6 years experience in lieu

Tools

Microsoft Office (Outlook Word Excel)

Job description

Medicaid Support

Job Summary

Supports web updates and web content management and development for all Medicaid-managed web pages. Supports the publication of Medicaid program documents to Medicaid websites, including ensuring compliance to statutory and federally mandated transparency requirements, including maintaining essential manuals, service directories and legislative reports. Monitors and responds to inquiries sent through the Medicaid email accounts [e-mail] and [e-mail]. Manages the coordination of outreach requests. Receives outreach requests through email and coordinates with field staff to create rosters for outreach events. Maintains an online calendar for staff coordination. Coordinates requests for printing materials, such as applications and flyers, through the OTS print shop. Manages translations for Medicaid materials. Oversees managed care organization (MCO) call center reporting and compliance. Supports contract compliance reviews for managed care entity (MCE) marketing and member education materials. Supports invoicing and manages payment processes for Public Affairs contracts. Maintains records relative to contract payments and reviews documentation regarding payment processing. Other tasks as assigned.

QUALIFICATIONS REQUIRED

• Bachelor’s Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
• Minimum 3 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 1 year professional experience with project or program coordination.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED

• Minimum 5 years professional experience designing and executing public-facing content including the development of official forms and notices, training presentations, outreach materials and digital website content.
• Minimum 4 years professional experience performing administrative functions within an office environment or health care field.
• Minimum 2 years professional experience with project or program coordination.
• Minimum 1 year professional experience with managing public communications content and websites.
• Minimum 1 year professional experience administering contracts, invoices, or vendor payments.

Salary

65-75k

Posting Close Date

This position will remain open until filled.

Background check

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.