Medicaid Appeals & Records Coordinator

LSU New Orleans; New Orleans (LA); On-site; USD 36,000 - 46,000; Full time

Job summary

LSU New Orleans seeks an administrative professional to support Medicaid duties in New Orleans. The role processes Medicaid correspondence, scans documents, and updates client records in EDMS and LaMEDS.

Candidates should have a degree or equivalent experience, strong analytical and communication skills, attention to detail, and the ability to work in a team toward goals; familiarity with SharePoint and LaMEDS is a plus.

Qualifications

• Bachelor's degree or equivalent work experience required.
• At least 1 year of administrative experience in office/health care.
• Strong analytical and time-management abilities.
• Excellent verbal and written communication skills.
• Team and goal-oriented mindset.

Responsibilities

• Process Medicaid correspondence via mail, fax, or designated mailboxes.
• Scan and metadata capture; ingest into EDMS.
• Upload appeals docs and link to client cases in LaMEDS.
• Enter descriptive case notes in the EDMS system.
• Notify Medicaid Analysts and CAU staff of required actions.
• Communicate issues to supervisor in writing and verbally.
• Update Master Chart with case information.
• Attend DAL Hearings and prepare untimely appeal packets as needed.
• Clear the Weekly DAL Docket and communicate with DAL to resolve docket issues.
• Perform other duties as directed.

Skills

Analytical skills

Time management

Attention to detail

Verbal/written communication

Team oriented

Education

Bachelor's degree or equivalent

Tools

SharePoint

LaMEDS

EDMS

Job description

LSU New Orleans seeks an administrative professional to support Medicaid duties in New Orleans. The role processes Medicaid correspondence, scans documents, and updates client records in EDMS and LaMEDS.

Candidates should have a degree or equivalent experience, strong analytical and communication skills, attention to detail, and the ability to work in a team toward goals; familiarity with SharePoint and LaMEDS is a plus.