Medicaid & Marketplace Enrollment Navigator

Erie Family Health Center; Waukegan (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Erie Family Health Centers in Waukegan, IL is seeking an Insurance Navigator to assist patients with Medicaid, Marketplace enrollment and renewal, and to educate on coverage options. You will help with enrollment in programs like sliding scale, Manage My Case, and Medicaid Managed Care plans, and provide friendly customer service.

You will screen for eligibility, follow up on applications, and coordinate with EHR documentation while traveling to Erie sites as needed.

Qualifications

• Screen patients for eligibility and assist with enrollment and renewal of Medicaid and Marketplace.
• Educate patients on coverage options and assist enrollment in applicable programs.
• Conduct outreach to prepare, educate, and confirm appointments and enrollment steps.
• Follow up on pending applications and notices to support timely processing of coverage.
• Provide educational materials on insurance coverage and community resources.

Responsibilities

• Educate patients about available coverage options and programs.
• Assist enrollment in Medicaid, Marketplace and other eligible programs.
• Coordinate with EHR and document properly for processing.
• Conduct outreach to schedule appointments and provide case assistance.
• Travel to Erie sites as needed for coverage or training.

Skills

MS Office

Insurance terminology

Bilingual English/Spanish

Education

High School Diploma or equivalent

Associate degree or two years of college a plus

Tools

Electronic Health Records (EHR) systems

ABE enrollment platform

Get Covered Illinois

Medicaid Managed Care enrollment systems

Job description

Erie Family Health Centers in Waukegan, IL is seeking an Insurance Navigator to assist patients with Medicaid, Marketplace enrollment and renewal, and to educate on coverage options. You will help with enrollment in programs like sliding scale, Manage My Case, and Medicaid Managed Care plans, and provide friendly customer service.

You will screen for eligibility, follow up on applications, and coordinate with EHR documentation while traveling to Erie sites as needed.