Medicaid Eligibility Product Owner - Policy-Backlog Leader

Ashton North LLC; Jackson (MS); On-site; USD 100,000 - 140,000; Full time

Job summary

Ashton North LLC is seeking a Medicaid Eligibility Product Owner to turn policy into a prioritized backlog and translate rules into epics, stories, and acceptance criteria. You will partner with state policy and technology teams to deliver timely, accurate eligibility decisions and manage dependencies across Medicaid, SNAP, MMIS, and managed care programs.

In this role you will work with Scrum Masters, developers, testers, and analysts to refine requirements, accept work against criteria, and

Qualifications

• 5+ years of experience as a Product Owner, product manager, or business lead on government or healthcare systems.
• 3+ years of hands-on experience with Medicaid eligibility, enrollment, or integrated eligibility systems.
• Working knowledge of Medicaid eligibility rules, including MAGI and non-MAGI categories, verifications, and renewals.
• Experience writing user stories and acceptance criteria and managing a backlog in Jira, Azure DevOps, or a similar tool.
• Experience working in Agile or Scrum teams.
• Clear, plain-spoken communication with technical teams and agency executives alike.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own and prioritize the product backlog for the state's Medicaid eligibility and enrollment system, balancing federal mandates, state policy, and member impact.
• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into clear epics, user stories, and acceptance criteria.
• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions such as community engagement requirements and more frequent renewals.
• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document decisions.
• Work side by side with Scrum Masters, developers, testers, and business analysts through planning, refinement, reviews, and acceptance.
• Accept completed work against acceptance criteria and support user acceptance testing with state staff.
• Coordinate dependencies with adjacent systems and programs, such as SNAP, MMIS, and managed care organizations.
• Track product outcomes, such as processing timeliness, auto-renewal rates, and error rates, and use them to guide priorities.
• Communicate progress, trade-offs, and risks clearly to agency leadership and project stakeholders.

Education

Bachelor's degree or equivalent experience

Tools

Jira

Azure DevOps

Job description

Ashton North LLC is seeking a Medicaid Eligibility Product Owner to turn policy into a prioritized backlog and translate rules into epics, stories, and acceptance criteria. You will partner with state policy and technology teams to deliver timely, accurate eligibility decisions and manage dependencies across Medicaid, SNAP, MMIS, and managed care programs.

In this role you will work with Scrum Masters, developers, testers, and analysts to refine requirements, accept work against criteria, and