Medicaid Eligibility Product Owner: Turn Policy into Impact

The Personnel Consulting Group; Jackson (MS); On-site; USD 110,000 - 140,000; Full time

Job summary

The Personnel Consulting Group is seeking an experienced Medicaid Eligibility Product Owner to translate complex eligibility policy into a clear, prioritized backlog. You will represent the state and its members within the delivery team, shaping epics and user stories to ensure accurate, timely decisions.

You’ll collaborate with state agency leaders, policy experts, and IT teams, own the backlog, and drive acceptance criteria, testing, and the delivery of timely renewals and eligibility

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience as a Product Owner, product manager, or business lead on government or healthcare systems.
• 3+ years of hands-on experience with Medicaid eligibility, enrollment, or integrated eligibility systems.
• Working knowledge of Medicaid eligibility rules, including MAGI and non-MAGI categories, verifications, and renewals.
• Experience writing user stories and acceptance criteria and managing a backlog in Jira, Azure DevOps, or a similar tool.
• Experience working in Agile or Scrum teams.
• Clear, plain-spoken communication with technical teams and agency executives alike.

Responsibilities

• Own and prioritize the product backlog for the state’s Medicaid eligibility and enrollment system, balancing federal mandates, state policy, and member impact.
• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into clear epics, user stories, and acceptance criteria.
• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions such as community engagement requirements and more frequent renewals.
• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document decisions.
• Work side by side with Scrum Masters, developers, testers, and business analysts through planning, refinement, reviews, and acceptance.
• Accept completed work against acceptance criteria and policy intent, and support user acceptance testing with state staff.
• Coordinate dependencies with adjacent systems and programs, such as SNAP, MMIS, and managed care organizations.
• Track product outcomes, such as processing timeliness, auto-renewal rates, and error rates, and use them to guide priorities.
• Communicate progress, trade-offs, and risks clearly to agency leadership and project stakeholders.

Skills

Product Owner

Medicaid experience

Agile / Scrum

Backlog management

Clear communication

Education

Bachelor's degree or equivalent experience

Tools

Jira

Azure DevOps

Job description

The Personnel Consulting Group is seeking an experienced Medicaid Eligibility Product Owner to translate complex eligibility policy into a clear, prioritized backlog. You will represent the state and its members within the delivery team, shaping epics and user stories to ensure accurate, timely decisions.

You’ll collaborate with state agency leaders, policy experts, and IT teams, own the backlog, and drive acceptance criteria, testing, and the delivery of timely renewals and eligibility