Medicaid Eligibility & Financial Assistance Specialist

HonorHealth; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

HonorHealth is seeking a dedicated Registration Admitting specialist in the Billing and Revenue Cycle department. The role supports Medicaid eligibility and financial‑assistance processes, facilitating applications and securing required documentation.

Responsibilities include outreach to patients, data entry in Epic and HEAplus, and coordinating case handoffs while maintaining confidentiality and meeting service standards. Travel between sites may be required.

Qualifications

• Associates degree in a related field or an equivalent combination of education and directly related experience.

Responsibilities

• Outreach to patients to identify Medicaid/financial‑assistance needs.
• Explain documentation requirements and guide applications.
• Review and validate household, income, assets, and required docs.
• Enter and document information in Qventus, Epic, HEAplus and related systems.
• Coordinate case handoffs and follow items through systems.
• Protect confidential patient and financial information and escalate issues.
• Meet quality, timeliness, and productivity standards; prepare case reports.
• Travel between assigned work sites as needed.

Education

Associates degree or equivalent

Job description

HonorHealth is seeking a dedicated Registration Admitting specialist in the Billing and Revenue Cycle department. The role supports Medicaid eligibility and financial‑assistance processes, facilitating applications and securing required documentation.

Responsibilities include outreach to patients, data entry in Epic and HEAplus, and coordinating case handoffs while maintaining confidentiality and meeting service standards. Travel between sites may be required.