Medicaid Access & Financial Assistance Specialist

HonorHealth; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

HonorHealth is seeking a detail-oriented Patient Financial Assistance Specialist to support Medicaid eligibility and financial-assistance workflows in the Revenue Cycle Administration. The role involves outreach, documentation collection, and guiding patients through Medicaid or organizational financial assistance applications.

Responsibilities include validating income and household data, updating case records in Qventus, Epic, and HEAplus, and coordinating with partners to move cases toward

Qualifications

• Associates in a related field or equivalent combination of education and related experience.
• 1 year of direct experience in patient financial assistance, Medicaid eligibility, revenue cycle, or related areas.
• Working knowledge of Medicaid application/renewal processes and AHCCCS requirements.
• Ability to produce clear, written documentation and explain sensitive financial requirements respectfully.

Responsibilities

• Performs outreach to patients identified through eligibility indicators and workflows.
• Explains documentation requirements and guides patients through Medicaid and financial-assistance steps.
• Obtains and validates household, income, asset and other supporting information.
• Creates, updates, and documents information in Qventus, Epic, HEAplus, and related systems.
• Coordinates case handoffs and tracks information through determination or closure.

Skills

Financial assistance

Medicaid eligibility

Revenue cycle

Documentation

Communication

Epic

Education

Associate degree or related field

Tools

Qventus

Epic

HEAplus

Job description

HonorHealth is seeking a detail-oriented Patient Financial Assistance Specialist to support Medicaid eligibility and financial-assistance workflows in the Revenue Cycle Administration. The role involves outreach, documentation collection, and guiding patients through Medicaid or organizational financial assistance applications.

Responsibilities include validating income and household data, updating case records in Qventus, Epic, and HEAplus, and coordinating with partners to move cases toward