Medicaid Access & Financial Help Specialist

30 Shea Medical Center; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

HonorHealth in Phoenix, AZ is seeking a patient financial services specialist to assist eligible patients with Medicaid applications and financial-assistance requirements. You will collect household information, verify income, assets, and expenses, and document activities in health IT systems including Qventus and Epic.

Travel between sites may be required to support outreach and case processing. Ideal candidates have an associates degree or equivalent experience, plus 1 year in patient

Qualifications

• Associates degree in a related field or equivalent experience.
• Experience in patient financial assistance, Medicaid eligibility, or revenue cycle is preferred.
• Strong communication and attention to detail required.

Responsibilities

• Performs patient financial-assistance outreach and case processing.
• Obtains and validates household size, income, assets, and other documentation.
• Documents activities in Qventus, Epic, HEAplus, and AHCCCS portals; assists with Medicaid applications.
• Coordinates case handoffs and monitors requests across multiple systems and vendors.
• Travels between assigned work sites as required.

Skills

Patient financial assistance

Medicaid eligibility

Customer service

Education

Associates in a related field or equivalent

Job description

HonorHealth in Phoenix, AZ is seeking a patient financial services specialist to assist eligible patients with Medicaid applications and financial-assistance requirements. You will collect household information, verify income, assets, and expenses, and document activities in health IT systems including Qventus and Epic.

Travel between sites may be required to support outreach and case processing. Ideal candidates have an associates degree or equivalent experience, plus 1 year in patient