Medicaid & Financial Assistance Supervisor

HonorHealth; Phoenix (AZ); On-site; USD 85,000 - 100,000; Full time

Job summary

HonorHealth in Deer Valley, Phoenix, seeks a Supervisor - Medicaid & Financial Assistance to lead the Medicaid and financial-assistance team, oversee outreach, document collection, and determinations, and ensure compliant, patient-centered service. You will coordinate with Qventus, Epic, HEAplus, and partners, manage staffing and workflow, and serve as the first escalation point.

Ideal candidates have an associate degree, at least two years in Medicaid or Revenue Cycle, and prior supervisory

Qualifications

• Associates in a related field preferred, or an equivalent combination of education and experience.
• 2 years of Medicaid, patient financial assistance, patient access, Revenue Cycle or related experience.
• Prior lead or supervisory experience is required.
• HEA+ certification within 60 days of hire.

Responsibilities

• Provide formal supervision of assigned staff, including onboarding, scheduling, and coaching.
• Direct daily Medicaid and financial-assistance workflows and staffing coverage to maintain service levels.
• Monitor case quality, privacy, training, and compliance with HEAplus requirements.
• Coordinate workflows with Qventus, Epic, HEAplus, and partners to move cases through the process.
• Escalate policy or workflow issues and ensure adherence to authority and procedures.
• Travel between assigned work sites as required.

Skills

People leadership

Staff development

Workflow management

Quality & compliance

Cross-functional collaboration

Education

Associate degree in related field

Tools

HEAplus

Qventus

Epic

Job description

HonorHealth in Deer Valley, Phoenix, seeks a Supervisor - Medicaid & Financial Assistance to lead the Medicaid and financial-assistance team, oversee outreach, document collection, and determinations, and ensure compliant, patient-centered service. You will coordinate with Qventus, Epic, HEAplus, and partners, manage staffing and workflow, and serve as the first escalation point.

Ideal candidates have an associate degree, at least two years in Medicaid or Revenue Cycle, and prior supervisory