Medicaid Billing & Accounts Clerk – Skilled Nursing

Villa Healthcare; Detroit (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Tuition Reimbursement Program

401(k) with company match

Medical Insurance

Dental Insurance

Vision Insurance

Disability insurance

Employee Assistance Program (EAP)

Villa Perks discount program

Training Programs

Paid Time Off

Job summary

Ambassador, A Villa Center, part of Villa Healthcare, is seeking a Business Office Clerk to manage accounts receivable, payer setups, Medicaid processes, and trust/census data at our Detroit facility. The role emphasizes accuracy in billing, timely collections, and coordination with admissions and the home office.

The position requires proficiency with Microsoft Office, familiarity with PointClickCare/RFMS, and strong organizational and communication skills to support residents and families.

Qualifications

• High school diploma or equivalent, preferred.
• Basic accounting or bookkeeping courses or experience preferred.
• Experience working in a skilled nursing facility preferred.
• Basic systems processing.
• Basic skills in Microsoft Outlook, Excel, and Word.
• Good organizational and communication skills.
• Ability to read, write, speak, and understand English.
• Ability to relate positively with residents, families, staff.

Responsibilities

• Complete payer setup and changes for all residents.
• Coordinate Medicaid applications with Admissions and family.
• Complete RFMS authorizations for new Medicaid residents.
• Apply representative payee for Social Security or address changes.
• Verify complete address/phone for statements in PointClickCare.
• Update Corporate Office on Medicaid changes including admissions and income.
• Run eligibility checks for Medicare/Medicaid residents monthly.
• Make weekly collection calls for private pay and liabilities.
• Maintain notes in resident files for collections progress.
• Attend Medicare meetings and review coverage/days.
• Perform all other duties as assigned.

Skills

System processing

MS Outlook

MS Excel

MS Word

Communication skills

English proficiency

Education

High school diploma or equivalent

Basic accounting or bookkeeping

Tools

PointClickCare

RFMS

Job description

Ambassador, A Villa Center, part of Villa Healthcare, is seeking a Business Office Clerk to manage accounts receivable, payer setups, Medicaid processes, and trust/census data at our Detroit facility. The role emphasizes accuracy in billing, timely collections, and coordination with admissions and the home office.

The position requires proficiency with Microsoft Office, familiarity with PointClickCare/RFMS, and strong organizational and communication skills to support residents and families.