Business Office Manager

Jobguard; Whitmore Lake (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

401K with matching funds

Health insurance

Tuition Reimbursement

SPOTLIGHT rewards program

Job summary

Jobguard is looking for a Business Office Manager at Regency at Whitmore Lake in Michigan. The successful candidate will manage accounts receivable, handle daily cash collections, and provide billing support to guests and families. A minimum of 3 years in an accounts receivable role in the long-term care setting is preferred. Additional benefits include health insurance, life insurance, a 401K plan with matching, and tuition reimbursement for career advancement.

Qualifications

• Minimum of 3 years of experience in an A/R capacity in long-term care preferred.
• Knowledge of billing and insurance processes is essential.

Responsibilities

• Manage the facility accounts receivable system.
• Record daily collections of cash receipts and deposit to appropriate accounts.
• Establish and maintain communication with patients regarding payment.
• Generate timely billing for all payer classes.
• Review various Medicare and Medicaid claims.
• Close Resident Trust accounts timely and complete monthly bank reconciliation.

Skills

Accounts Receivable Management

Communication

Teamwork

Education

High-school diploma or equivalent

Some college or technical training

Tools

PCC

Job description

Are you a business office manager with experience in skilled nursing accounts receivable?

When you join us as the Business Office Manager at Regency at Whitmore Lake, you’ll manage the day-to-day office functions and provide assistance to guests and families with billing and insurance questions.

Benefits

• Competitive pay
• Life Insurance
• 401K with matching funds
• Health insurance
• AFLAC
• Tuition Reimbursement
• SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members

In addition, we will help you advance your career with tuition reimbursement, discounts, and other support.

You will join an experienced, hard‑working team that values communication and strong teamwork abilities.

Responsibilities

• Managing the facility accounts receivable system.
• Recording daily collections of cash receipts and depositing to appropriate accounts.
• Establishing and maintaining communication with patients, and family members responsible for payment for patient care services.
• Generating timely billing of all payer classes for claims generated by the facility.
• Reviewing Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis.
• Recording deposits and withdrawals in Resident Trust.
• Closing Resident Trust accounts timely and completing monthly bank reconciliation.
• Processing Medicaid applications.

Qualifications

• Minimum high‑school diploma or equivalent; some college or technical training preferred.
• Minimum 3 years of experience in an A/R capacity in the long‑term care setting preferred.
• Knowledge of PCC helpful.

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!