Medicaid Admin Operations & Documentation Coordinator

LDH-Medical Vendor Administration; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Louisiana Department of Health is seeking an Administrative Coordinator 4 in Baton Rouge to process Medicaid member correspondence, organize documents, and ensure data is accurately entered into member accounts. Your attention to detail will help keep cases moving and ensure members receive the information and coverage they need.

Ideal candidates will follow policies, communicate effectively, and demonstrate integrity, accountability, and initiative.

Qualifications

• Three years of experience in administrative services.
• Experience substitution: every 15 semester hours equals six months of experience.
• Ability to follow directions and adhere to policies and procedures.
• Excellent organization and data entry accuracy.

Responsibilities

• Sorts and processes incoming Medicaid correspondence via postal mail, email, eFax, and other electronic sources.
• Reviews, classifies, and images documents according to established document types and processing procedures.
• Transmits processed documents to member accounts within established timeframes to support timely case processing.
• Routes documents to the appropriate member cases for attachment and further action.
• Files, archives, and maintains Medicaid documents per procedures and recordkeeping requirements.
• Prepares outbound correspondence requesting confidential information from Medicaid members or others.
• Monitors and prioritizes correspondence to support eligibility determinations and prevent delays in coverage.

Skills

Administrative services

Attention to detail

Policy compliance

Communication skills

Job description

The Louisiana Department of Health is seeking an Administrative Coordinator 4 in Baton Rouge to process Medicaid member correspondence, organize documents, and ensure data is accurately entered into member accounts. Your attention to detail will help keep cases moving and ensure members receive the information and coverage they need.

Ideal candidates will follow policies, communicate effectively, and demonstrate integrity, accountability, and initiative.